The Part of Success Nobody Shows You
Weโve become obsessed with the destination and forgotten what it takes to make the journey.
We love a good success story.
The entrepreneur who sells a company for millions. The founder who turns an idea into a thriving business. The executive who walks away from corporate life and builds something of their own.
We celebrate the achievement. We admire the ambition. We want to know how they did it.
Or at least we think we do.
Because most of what we hear is about the outcome. The journey gets compressed into a few convenient anecdotes about hard work, sacrifice, and believing in yourself.
And just like that, ten or fifteen years of someone's life becomes a three-minute story.
I think we're leaving out the most important part.
What the Story Leaves Out
During my 27 years of business ownership, there were plenty of moments when I was exhausted by the responsibility of making things work.
Not the exhaustion of putting in long hours. I'm talking about the kind that comes from knowing that a difficult problem is waiting for you tomorrow morning, and the morning after that, and quite possibly for months to come.
I remember sitting alone with my thoughts, imagining the business standing at the edge of an abyss.
What I did next, and how well I did it, would determine whether the business moved away from that edge or fell into it.
There was no cavalry coming.
And I would remind myself that persistence wasn't one of my options. It was the only one.
That's not a particularly glamorous moment in the life of an entrepreneur. Nobody posts a photograph of themselves sitting alone, wondering how they're going to solve a problem they don't yet understand.
But those moments are as much a part of building a business as the milestones we celebrate.
Perhaps more so.
The Price Nobody Advertises
We've built an enormous culture around the rewards of success.
Financial independence. Freedom. Flexibility. Being your own boss.
But we spend considerably less time talking about what those rewards actually cost.
I'm not talking about money or long hours. I'm talking about the emotional weight of being responsible for an outcome that isn't guaranteed. Making decisions with incomplete information. Solving problems you didn't anticipate. Learning things you never expected to need.
Early in my CEO career, I knew relatively little about building an effective sales organization or aligning marketing with sales. I hired people with expertise, but that didn't excuse me from learning those disciplines myself. I still had to understand the strategies, challenge the assumptions, and make the decisions.
And all of that happened while the daily responsibilities of running the business continued.
That's the part we rarely hear about.
Success isn't one grand challenge followed by a triumphant breakthrough. It's years of confronting problems you're not always equipped to solve, learning what you don't know, and doing it all over again.
The price of success isn't paid once. It's paid over and over, long after the excitement of getting started has worn off.
The Missing Years
I sometimes wonder what our culture of success stories is doing to the people who are contemplating a major commitment of their own.
We show them the rewards. We show them the lifestyle. We show them the freedom.
But we rarely show them the years when the outcome was uncertain and the person pursuing it was still figuring things out.
And I suspect that's part of why some people hesitate.
They aren't necessarily afraid of working hard. They may simply understand that there's an enormous distance between where they are today and the achievements they're constantly encouraged to admire.
What they don't see is how that distance gets covered.
They don't see the mistakes, the repetition, the discouragement, or the gradual accumulation of judgment.
They don't see that the people who eventually succeed often spend years being uncertain, uncomfortable, and not particularly good at parts of what they're trying to accomplish.
Instead, they see the finished product.
And finished products can be intimidating when you're still standing at the beginning.
I don't believe we need to stop celebrating success.
But I do believe we need to become more honest about the process that produces it.
Not to discourage people from pursuing ambitious goals, but to help them understand what they're actually committing to.
What We Ought to Celebrate
Looking back, some of the most important moments of my ownership career weren't the ones that would make headlines.
They were the quiet decisions to keep going when I was discouraged. The willingness to confront problems I didn't know how to solve. The ordinary mornings when I showed up and did what the business needed.
There were achievements worth celebrating, certainly. But they were made possible by everything that happened in between.
We don't need to stop celebrating success. We need to tell more of the story behind it.
We've become very good at showing people what success looks like. Maybe it's time we showed them what success actually takes.
Until next time,
George
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